C.R.S. Section 5-16-104
Location information

  • acquisition

(1)

Any debt collector or collection agency communicating with any person other than the consumer for the purpose of acquiring location information about the consumer shall:

(a)

Identify himself or herself, state that he or she is confirming or correcting location information concerning the consumer, and, only if expressly requested, identify his or her employer;

(b)

Not state that the consumer owes any debt;

(c)

Not communicate with any person more than once unless requested to do so by the person or unless the debt collector or collection agency reasonably believes that the person’s earlier response is erroneous or incomplete and that the person now has correct or complete location information;

(d)

Not communicate by postcard;

(e)

Not use any language or symbol on any envelope or in the contents of any communication effected by the mails or telegram that indicates that the debtor collector or collection agency is in the debt collection business or that the communication relates to the collection of a debt; and

(f)

After the debt collector or collection agency knows the consumer is represented by an attorney with regard to the subject debt and has knowledge of, or can readily ascertain, the attorney’s name and address, not communicate with any person other than that attorney, unless the attorney fails to respond within a reasonable period of time, not less than thirty days, to communication from the debt collector or collection agency.

Source: Section 5-16-104 — Location information - acquisition, https://leg.­colorado.­gov/sites/default/files/images/olls/crs2023-title-05.­pdf (accessed Oct. 20, 2023).

5‑16‑101
Short title 5‑16‑102
Scope of article 5‑16‑103
Definitions 5‑16‑104
Location information - acquisition 5‑16‑105
Communication in connection with debt collection - definition - repeal 5‑16‑106
Harassment or abuse 5‑16‑107
False or misleading representations - repeal 5‑16‑108
Unfair practices 5‑16‑109
Validation of debts 5‑16‑109.5
Medical debt - requirements related to payment plans - collection prohibited during health insurance appeals - definition 5‑16‑110
Multiple debts 5‑16‑111
Legal actions by collection agencies 5‑16‑111.5
Fees, costs, and costs of collection - limitation 5‑16‑112
Deceptive forms 5‑16‑113
Civil liability 5‑16‑114
Administrative enforcement - rules 5‑16‑115
License - registration - unlawful acts 5‑16‑117
Powers and duties of the administrator 5‑16‑118
Collection agency license - required 5‑16‑119
Collection agency license - requirements - application - fee - expiration - definition 5‑16‑120
License - issuance - grounds for denial - appeal - contents 5‑16‑121
Collection agency license - renewals 5‑16‑122
Collection agency license - notification of change and reapplication requirements 5‑16‑123
Duties of collection agencies 5‑16‑124
Bond - definition 5‑16‑125
Unlawful acts 5‑16‑125.5
Statute of limitations - actions by administrator 5‑16‑126
Criminal penalties 5‑16‑127
Complaint - investigations - powers of administrator - sanctions 5‑16‑128
Debt collectors for the department of personnel - complaint - disciplinary procedures 5‑16‑129
Records 5‑16‑130
Jurisdiction of courts 5‑16‑131
Duty of district attorney 5‑16‑132
Remedies 5‑16‑133
Injunction - receiver 5‑16‑134
Disposition of fees and fines - repeal 5‑16‑134.5
Debts sold or resold after January 1, 2018 5‑16‑135
Repeal of article
Green check means up to date. Up to date

Current through Fall 2024

§ 5-16-104’s source at colorado​.gov