C.R.S. Section 24-48.5-125
Protecting Colorado call center jobs

  • definitions

(1)

As used in this section, unless the context otherwise requires:

(a)

“Business” means any lawful activity performed by an entity, whether or not engaged in for profit, that contracts with or operates a call center. “Business” also means taxpayer as that term is used in title 39.

(b)

“Call center” means a business entity or a division of a business entity whose primary purpose includes initiating or receiving telephone communications on behalf of a person for the purpose of initiating sales, including making a telephone solicitation, or providing or receiving information in connection with the provision of services, and that has:

(I)

At least fifty customer service employees located in the state, not including customer service employees who work less than twenty hours per week; or

(II)

At least fifty customer service employees located in the state who, in the aggregate, work a total of at least one thousand five hundred hours per week.

(c)

“Customer service employee” means a person employed by or working on behalf of a call center.

(d)

“Department” means the department of labor and employment.

(2)

The department shall annually include as part of its presentation to its committee of reference at a hearing held pursuant to section 2-7-203 (2)(a) of the “State Measurement for Accountable, Responsive, and Transparent (SMART) Government Act” data that it currently collects regarding the call center work force, including tracking call center jobs and wage analysis of customer service employees.

Source: Section 24-48.5-125 — Protecting Colorado call center jobs - definitions, https://leg.­colorado.­gov/sites/default/files/images/olls/crs2023-title-24.­pdf (accessed Oct. 20, 2023).

24‑48.5‑101
Colorado office of economic development - creation - duties - report 24‑48.5‑102
Small business assistance center 24‑48.5‑105
Transfer of functions - Colorado customized training program - Colorado economic development commission - contracts - continuation of regulations 24‑48.5‑106
Certified capital companies - rules 24‑48.5‑107
Film production companies - contact - registration - definitions 24‑48.5‑110
Administration of enterprise zone program - transfer of employee 24‑48.5‑112
Advanced industry investment tax credit - administration - legislative declaration - definitions - repeal 24‑48.5‑113
Limit on fees - active solar energy systems - geothermal systems - definitions - repeal 24‑48.5‑114
Film, television, and media - definitions 24‑48.5‑115
Film, television, and media - duties - loan guarantee program 24‑48.5‑116
Film, television, and media - performance-based incentive for film production in Colorado - Colorado office of film, television, and media operational account cash fund - creation - definition 24‑48.5‑117
Advanced industry - grants - fund - definitions - repeal 24‑48.5‑121
Procurement technical assistance program - fund - legislative declaration - definitions 24‑48.5‑122
Local business mobile application software - creation - legislative declaration - definitions 24‑48.5‑123
Maintain relationship with United States armed forces - legislative declaration 24‑48.5‑124
Preserving small businesses through employee ownership - legislative declaration - definitions - repeal 24‑48.5‑125
Protecting Colorado call center jobs - definitions 24‑48.5‑126
Small business COVID-19 grant program - legislative declaration - definitions - reporting - repeal 24‑48.5‑127
COVID-19 relief for disproportionately impacted businesses - report - legislative declaration - definitions - repeal 24‑48.5‑128
Program - marijuana entrepreneurs - social equity licensees - report - marijuana entrepreneur fund - creation - legislative declaration - definitions 24‑48.5‑129
Outdoor recreation industry office - creation - duties - legislative declaration 24‑48.5‑130
Small business accelerated growth program - creation - funding - reports - definitions - repeal 24‑48.5‑131
Colorado startup loan program - fund - creation - policies - report - legislative declaration - definitions - repeal 24‑48.5‑132
Innovative housing incentive program - report - legislative declaration - definitions 24‑48.5‑133
Rural opportunity office - creation - duties - legislative declaration 24‑48.5‑134
Advanced manufacturing and STEM industries task force - creation - duties - definition - repeal 24‑48.5‑301
Creative industries division - creative industries cash fund - creation - definition 24‑48.5‑302
Council on creative industries - legislative declaration 24‑48.5‑303
Council on creative industries - establishment of council - members - term of office - chair - compensation 24‑48.5‑304
Council on creative industries - meetings of council - quorum 24‑48.5‑305
Council on creative industries - powers of the council 24‑48.5‑306
Council on creative industries - duties of the council 24‑48.5‑307
Council on creative industries - interference by council prohibited 24‑48.5‑312
Art in public places program - allocations from capital construction costs - guidelines - fund created - definitions 24‑48.5‑313
Art in public places - works of art in correctional and juvenile facilities 24‑48.5‑314
Creative districts - creation - certification - powers of coordinator and division - legislative declaration - definitions 24‑48.5‑315
Creative district community loan fund - creation - use of fund - reporting 24‑48.5‑317
Community revitalization grants - fund - reporting - definitions - compliance with federal requirements - legislative declaration - repeal 24‑48.5‑401
Short title 24‑48.5‑402
Legislative declaration 24‑48.5‑403
Definitions 24‑48.5‑404
Steering committee - creation - duties 24‑48.5‑405
Regional talent development initiative grant program - creation - administration - eligibility - application review - report 24‑48.5‑406
Regional talent development initiative grant program fund 24‑48.5‑407
Repeal of part 24‑48.5‑501
Definitions 24‑48.5‑502
Universal high school scholarship program - established - administration - cash fund - eligibility 24‑48.5‑503
Program scholarship award - selection criteria - amount - use of award 24‑48.5‑504
Postsecondary and career advising 24‑48.5‑505
Service provider report - program report 24‑48.5‑506
Repeal of part
Green check means up to date. Up to date

Current through Fall 2024

§ 24-48.5-125’s source at colorado​.gov