C.R.S. Section 25.5-10-212
Procedure for resolving disputes over eligibility, modification of services or supports, and termination of services or supports


(1)

Every state or local service agency receiving state money pursuant to section 25.5-10-206 shall adopt a procedure for the resolution of disputes arising between the service agency and any recipient of, or applicant for, services or supports authorized pursuant to section 25.5-10-206. Procedures for the resolution of disputes regarding early intervention services must comply with IDEA and with part 4 of article 3 of title 26.5. The procedures must be consistent with rules promulgated by the state board pursuant to article 4 of title 24 and must apply to the following disputes:

(a)

A contested decision that the applicant is not eligible for services or supports;

(b)

A contested decision to provide, modify, reduce, or deny services or supports set forth in the individualized plan or individualized family service plan of the person receiving services;

(c)

A contested decision to terminate services or supports;

(d)

A contested decision that the person receiving services is no longer eligible for services or supports.

(2)

The state board shall promulgate rules pursuant to article 4 of title 24, C.R.S., setting forth procedures for the resolution of disputes specified in subsection (1) of this section that must:

(a)

Require that all applicants for services and supports and the parents or guardian of a minor, the guardian, or an authorized representative be informed orally and in writing, in their native language, of the dispute resolution procedures at the time of application, at the time the individualized plan is developed, and any time changes in the plan are contemplated;

(b)

Require that a service agency keep a written record of all proceedings specified pursuant to this section;

(c)

Require that no person receiving services be terminated from such services or supports during the resolution process;

(d)

Require that utilizing the dispute resolution procedure must not prejudice the future provision of appropriate services or supports to persons; and

(e)

Require that the intended action not occur until after reasonable notice has been provided to the person, the parents or guardian of a minor, the guardian, or an authorized representative, along with an opportunity to utilize the resolution process, except in emergency situations, as determined by the state department.

(3)

The resolution process need not conform to the requirements of section 24-4-105, C.R.S., as long as the rules adopted by the state board include provisions specifically setting forth procedures, time frames, notice, an opportunity to be heard and to present evidence, and the opportunity for impartial review of the decision in dispute by the executive director or designee, if the resolution process has failed.

Source: Section 25.5-10-212 — Procedure for resolving disputes over eligibility, modification of services or supports, and termination of services or supports, https://leg.­colorado.­gov/sites/default/files/images/olls/crs2023-title-25.­5.­pdf (accessed Oct. 20, 2023).

25.5‑10‑101
Office of community living - creation - transfer of duties and functions - rules - legislative declaration
25.5‑10‑201
Legislative declaration
25.5‑10‑202
Definitions - repeal
25.5‑10‑203
Division of intellectual and developmental disabilities - creation - functions - reporting - legislative declaration
25.5‑10‑204
Duties of the executive director - state board rules - definitions - repeal
25.5‑10‑205
Community-centered boards and service agencies - local public procurement units
25.5‑10‑206
Authorized long-term services and supports - conditions of funding - purchase of services and supports - adult protective services data system check - boards of county commissioners - appropriation
25.5‑10‑207.5
Strategic plan for long- term services and supports - joint hearing - appropriation - reporting - legislative declaration - rules
25.5‑10‑208
Service agencies and case management agencies - money - rules - repeal
25.5‑10‑209
Community-centered boards - designation - purchase of services and supports - performance audits - Colorado local government audit law - public disclosure of board administration and operations - repeal
25.5‑10‑209.3
Cross-system behavioral health crisis response - comprehensive care coordination and treatment model - training - legislative declaration
25.5‑10‑209.5
Case management agencies - certification - purchase of services and supports - rules - repeal
25.5‑10‑210
Revocation of designation - repeal
25.5‑10‑211
Eligibility determination - individualized plan - periodic review - rules - repeal
25.5‑10‑211.5
Conflict-free case management - implementation - legislative declaration - definition - repeal
25.5‑10‑212
Procedure for resolving disputes over eligibility, modification of services or supports, and termination of services or supports
25.5‑10‑213
Discharge - repeal
25.5‑10‑214
Community residential home - licenses - rules
25.5‑10‑215
Compliance with local government zoning regulations - notice to local governments - provisional licensure
25.5‑10‑216
Imposition of legal disability - removal of legal right
25.5‑10‑217
Conduct of court proceedings
25.5‑10‑218
Persons’ rights
25.5‑10‑219
Right to individualized plan or individualized family service plan - repeal
25.5‑10‑220
Right to medical care and treatment
25.5‑10‑221
Right to humane treatment
25.5‑10‑222
Right to religious belief, practice, and worship
25.5‑10‑223
Rights to communications and visits
25.5‑10‑224
Right to fair employment practices
25.5‑10‑225
Right to vote
25.5‑10‑226
Records and confidentiality of information pertaining to eligible persons or their families - repeal
25.5‑10‑227
Right to personal property
25.5‑10‑228
Right to influence policy
25.5‑10‑229
Right to notification
25.5‑10‑230
Discrimination
25.5‑10‑231
Sterilization rights
25.5‑10‑232
Competency to give consent to sterilization
25.5‑10‑233
Court-ordered sterilization
25.5‑10‑234
Confidentiality of sterilization proceedings
25.5‑10‑235
Limitations on sterilization
25.5‑10‑236
Civil action and attorney fees
25.5‑10‑237
Terminology
25.5‑10‑238
Federal funds
25.5‑10‑239
Evaluations to determine whether a defendant is mentally retarded or has an intellectual and developmental disability for purposes of class 1 felony trials
25.5‑10‑240
Retaliation prohibited
25.5‑10‑241
Host home provider stakeholder collaboration - report
25.5‑10‑301
Legislative declaration
25.5‑10‑302
Purpose
25.5‑10‑303
Administration - duties of department
25.5‑10‑304
Family support councils
25.5‑10‑305
Authorized family support services
25.5‑10‑305.5
Family support services fund - creation
25.5‑10‑306
Rules
Green check means up to date. Up to date

Current through Fall 2024

§ 25.5-10-212’s source at colorado​.gov