Contracts for service
(1)At or before the time of commencing work, a mover that provides any moving or accessorial services shall leave with the shipper a contract as specified by the commission containing the information listed in this subsection (1). The contract must be signed and dated by the shipper and the mover and must include:
(a)The name, telephone number, and physical address where the mover’s employees are available during normal business hours;
(b)The date the document is prepared and the proposed date of the move;
(c)The name and address of the shipper, the addresses where the goods are to be picked up and delivered, and a telephone number where the shipper may be reached;
(d)The name, telephone number, and physical address of a location where the goods will be held pending further transportation, including situations where the mover retains possession of goods pending resolution of a fee dispute with the shipper;
(e)An itemized breakdown and description of costs or rates and services for transportation and accessorial services to be provided during a move or storage of household goods;
(f)Acceptable forms of payment. A mover shall accept a minimum of two of the following four forms of payment:
(II)Cashier’s check, money order, or traveler’s check;
(III)A valid personal check, showing upon its face the name and address of the shipper or authorized representative; or
(IV)A valid credit card.
(g)Any other items as designated by the rules of the commission.
(2)A mover shall clearly and conspicuously disclose to the shipper in the contract the forms of payments the mover will accept from those categories described in paragraph (f) of subsection (1) of this section.
(3)Each contract must include the phrase "
(name of mover)is permitted with the public utilities commission of the state of Colorado as a mover. Permit no. ---."
(4)At or before the time of commencing work, the mover shall leave with the shipper a consumer advisement. The mover shall retain a copy of the consumer advisement, signed and dated by the shipper, for at least three years and shall make the copy available to the commission upon request. The consumer advisement shall be in substantially the following form:
Section 40-10.1-505 — Contracts for service,
https://leg.colorado.gov/sites/default/files/images/olls/crs2023-title-40.pdf (accessed Oct. 20, 2023).