C.R.S. Section 40-15-112
Unauthorized change of telecommunications provider


(1)

No provider of telecommunications service shall request the transfer of a customer’s account, wholly or in part, to another provider of the same or a similar telecommunications service unless one or more of the following conditions has been met:

(a)

The provider to whom the customer’s account is to be transferred has obtained from the customer a document, signed by the customer, that contains a clear, conspicuous, and unequivocal request by the customer for a change of provider; or

(b)

The provider to whom the customer’s account is to be transferred has obtained the customer’s oral authorization for the transfer and can furnish proof of such authorization through verification by an independent third party, electronic records, or any other manner prescribed by the commission by rule.

(2)

Intentionally left blank —Ed.

(a)

If the customer is not an individual, a document, authorization, or request referenced in subsection (1) of this section shall be valid only if given by an authorized representative of the customer, who shall provide proof of such authority.

(b)

A document shall not be valid under paragraph (a) of subsection (1) of this section if it is presented to the customer for signature in connection with a sweepstakes or other game of chance.

(3)

A telecommunications provider who initiates an unauthorized change in a customer’s telecommunications provider in violation of this section is liable:

(a)

To the customer, the customer’s previously selected provider, or both, as determined by the commission, for all intrastate long distance charges, interstate long distance charges, local exchange service charges, provider switching fees, the value of any premiums to which the customer would have been entitled, and other relevant charges incurred by the customer during the period of the unauthorized change; and

(b)

To the customer’s local exchange provider for the change fees for the unauthorized change and reinstating the customer to the original provider.

Source: Section 40-15-112 — Unauthorized change of telecommunications provider, https://leg.­colorado.­gov/sites/default/files/images/olls/crs2023-title-40.­pdf (accessed Oct. 20, 2023).

40‑15‑101
Legislative declaration
40‑15‑102
Definitions
40‑15‑103
Application of part
40‑15‑104
Powers of local government
40‑15‑105
Nondiscriminatory access charges
40‑15‑106
Cross-subsidization prohibited - illegal restraint of trade
40‑15‑107
Powers of commission - inspection of books and documents - confidentiality of information obtained through audit
40‑15‑108
Cost methodologies
40‑15‑109
Assurance of interconnections - averaging of rates
40‑15‑110
Provision of regulated and deregulated service
40‑15‑111
Regulation of the discontinuation or rearrangement of basic local exchange service - measured or message rate service not required
40‑15‑112
Unauthorized change of telecommunications provider
40‑15‑113
Unauthorized charge for services
40‑15‑201
Regulation by commission
40‑15‑202
Certificate required
40‑15‑203
Manner of regulation - refraining from regulation
40‑15‑203.5
Simplified regulatory treatment for rural telecommunications providers
40‑15‑204
Transfer of certificate
40‑15‑205
Violations
40‑15‑207
Reclassification of services and products
40‑15‑208
High cost support mechanism - Colorado high cost administration fund - creation - purpose - operation - rules - report - repeal
40‑15‑209
Net neutrality conditions for internet service providers to receive high cost support mechanism money - definitions
40‑15‑301
Regulation by the commission
40‑15‑302
Manner of regulation - rules
40‑15‑302.5
Resellers of toll services - registration required
40‑15‑303
Transfer of certificate
40‑15‑304
Violations
40‑15‑305
Time period for consideration of deregulation of emerging competitive telecommunications service
40‑15‑307
Switched access
40‑15‑401
Services, products, and providers exempt from regulation - definition
40‑15‑402
No regulation by the commission - no certificate required
40‑15‑403
General assembly may reregulate
40‑15‑404
Dispute - interconnection or access
40‑15‑501
Legislative declaration - purpose and scope of part
40‑15‑502
Expressions of state policy
40‑15‑503
Opening of competitive local exchange market - process of negotiation and rule-making - issues to be considered by commission - definition
40‑15‑503.5
Financial assurance - rules
40‑15‑509
Transfer of certificate
40‑15‑510
Violations
40‑15‑601
Definitions
40‑15‑602
Electric easements - commercial broadband service - broadband affiliates - notice required
40‑15‑603
Statute of limitations - damages - limitations on damages
40‑15‑604
Electric utility obligations
Green check means up to date. Up to date

Current through Fall 2024

§ 40-15-112’s source at colorado​.gov